Accessing Crash Reports

Via Server Control Panel: 

 

 

 Log into your server panel : First, log into your Control Panel . 

 Navigate to the Files section : Once inside your server’s dashboard, go to the Files section. 

 Locate the crash reports folder : Crash reports are stored in the crash-reports/ directory of your server files. This folder contains text files named with the date and time of the crash (e.g., crash-2025-01-01_16.00.00-server.txt ). 

 

 

 Via SFTP: 

 

 

 Connect to Your Server via SFTP : 

 

 Use an FTP client (e.g., FileZilla) to connect to your server. 

 Enter your FTP credentials provided by your hosting service. 

 

 

 

 Navigate to the Crash Reports Folder : 

 

 Locate the crash-reports folder in your server’s root directory. 

 

 

 

 Download the Latest Report : 

 

 Download the latest crash report file to your computer for analysis.